Spa Cancellation Policy
Scheduled appointment times are reserved especially for you! So, we ask that you notify us at least 24 hours in advance to change or cancel any service at no charge. If your appointment is not cancelled within this notification period, your appointment is considered confirmed.
Any changes or cancellations made after the 24-hour window are subject to a charge for each service. The first time a late cancellation occurs, the charge is 50% of service. The second time, the charge is 100% of service. We will not book your appointment after the third time.
This policy also applies to gift certificate holders and prepaid services.
View our complete Guest Policies – PDF.